This Privacy Policy describes how Timebox S.A. (hereinafter referred to as “the Company”), with registered office at 48 Stadiou Street, 10564 Athens, Greece, collects, uses, stores, and protects the personal data of visitors and customers of the VOGUE Watch & Jewellery online store, in accordance with the General Data Protection Regulation (GDPR) and applicable Greek legislation.
1. Collection of Personal Data
When visiting and using our online store, we may collect the following personal data:
- Full name
- Contact details (email address, telephone number)
- Shipping and billing address
- Payment information (processed via secure payment providers – full card details are not stored)
- Order and transaction history
- User account details (where applicable)
- Technical data (IP address, browser type, operating system, cookies)
2. Purpose of Data Processing
Personal data are processed for the following purposes:
- Execution and management of orders
- Communication regarding orders and customer service
- Delivery of products through cooperating courier companies
- Provision of customer support and after-sales services
- Compliance with accounting and tax obligations
- Improvement of website functionality and user experience
- Fraud prevention and transaction security
- Sending newsletters and promotional communications (only with prior consent)
3. Legal Basis for Processing
The processing of personal data is based on:
- The performance of a contract (purchase of products)
- Compliance with legal obligations
- The legitimate interests of the Company (e.g. security, service improvement)
- The user’s explicit consent, where required (e.g. marketing communications)
4. Disclosure of Data to Third Parties
Personal data may be shared with third parties only where necessary, including:
- Courier service providers for order delivery
- Payment service providers (e.g. banking institutions)
- Technical service providers (hosting, CRM, email marketing platforms)
- Public authorities, where required by law
All partners are contractually bound to ensure the protection of personal data and compliance with the GDPR.
5. Data Security
The Company implements appropriate technical and organisational measures to ensure the security of personal data, including:
- SSL encryption
- Restricted access to data
- Protection against unauthorized access, loss, or disclosure
6. Data Retention
Personal data are retained:
- For as long as necessary for the performance of the contract
- As required by applicable tax and commercial legislation
- Until consent is withdrawn (in cases of marketing communications)
7. Data Subject Rights
Users have the following rights:
- Right of access to their personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent at any time
Users also have the right to lodge a complaint with the Hellenic Data Protection Authority.
To exercise these rights, users may contact: [email protected]
8. Cookies & Tracking Technologies
The website uses cookies and similar technologies for:
- Ensuring proper website functionality
- Traffic analysis
- Enhancing user experience
- Delivering targeted advertising (where applicable)
Users can manage their preferences through the cookie consent banner. Further information is available in the Cookies Policy.
9. Minors
The online store is intended for use by adults. Minors may use the website only with the consent and supervision of a parent or legal guardian.
10. Policy Updates
The Company reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page.
11. Contact Details
For any matters relating to personal data protection, please contact:
Timebox S.A.
48 Stadiou Street, 10564 Athens, Greece
Tel.: +30 210 3212293
Email: [email protected]